Reviewers consistently report responsive communication, punctual arrivals, and skilled tile and flooring work with clean jobsites. Julio, Rei, Alejandro, and owner Ray are named for professionalism; one isolated complaint concerns unsafe driving by a delivery vehicle.
Based on limited recent reviews, so treat this as low-confidence.
Most customers praise Naffco's professional installers, helpful sales staff like Matt and Jay, and willingness to warranty work years after installation. A handful report significant service failures after purchase: wrong padding materials installed, unresolved water damage issues, and poor follow-up from the service department, suggesting execution is strong but accountability falters when problems arise.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Over 15 years of repeat clients and recent customers consistently cite Radek's professionalism, speed, and craftsmanship on tile and vinyl work. Homeowners praise his responsiveness after Hurricane Helene, clean worksites, material knowledge, and ability to complete jobs on time and within quoted price. He handles everything from full kitchen tile to bathroom remodels and whole-house reflooring. His background as a small crew (often solo) means direct oversight of every project. Radek works across Carrollwood and Tampa, with no complaints across all 31 reviews.
Last updated 2026-07-25