Every review describes a smooth, professional experience. Sales staff (Steve, Johnny, Andrew) listen carefully and explain options; installers (Aidan, Dwayne, Tyler, Jahkari, Brendon) arrive on time, work steadily, and stay late if needed. Staff clean as they go. The coatings transform worn concrete into showroom-quality surfaces that hold up, and reviewers feel the price reflects that durability.
Garage and patio coatings dominate the feedback, with one rain-delay job handled without pushback. Named technicians appear repeatedly across years, suggesting low turnover. Reviewers mention Simiron-certified installation and recommend the company to friends and family, often citing Google reviews as their reason for calling.
All five reviews are five-star. Reviewers praise Mikie and Lane by name for knowledge and ease of communication. Preventative maintenance customers report floors looking "brand new" after oiling. Staff offered detailed quotes and unsolicited advice even when losing a job to a competitor.
Installation crews earn consistent praise for speed, professionalism, and attention to detail; many jobs complete in a single day. Salespeople like Jim Mulvaney and Worth are noted for balancing knowledge with patience, though one reviewer felt pressure during the sales pitch. A handful of post-install hiccups surface: one customer reported Bart did not return calls and the company declined to provide promised cleaning products. Flooring durability claims (waterproof, scratch-resistant) drew skepticism from one buyer. These remain exceptions in a field of 81% five-star ratings, but they hint at inconsistency between sales promises and delivery.
Real Floors works well for multifamily and commercial clients who need consistent turnaround on tile, vinyl, and carpet work. Account managers like Anthony and Rick earn strong praise for responsiveness, and crews arrive on time. However, installation quality varies sharply. Some jobs finish flawlessly; others suffer lifting floors, color mismatches, and repairs that don't hold.
Last updated 2026-07-25