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Real Floors Inc., Tampa

Updated 2026-07-25 · 962 reviewed · 100 listed · Scored from 22 Google reviews · How we rank ›

4.3(22) 69 composite score See reviews on Google ✓ Google-verified
Tile & Stone Flooring
Real Floors Inc., Tampa
Service
Tile & Stone Flooring
Reviews
22

What recent reviews say

Real Floors works well for multifamily and commercial clients who need consistent turnaround on tile, vinyl, and carpet work. Account managers like Anthony and Rick earn strong praise for responsiveness, and crews arrive on time. However, installation quality varies sharply. Some jobs finish flawlessly; others suffer lifting floors, color mismatches, and repairs that don't hold.

Recent shift: One significant service failure (floor lifting, color mismatch, failed repairs over multiple attempts) from a year ago reduced trust in residential work, though the business brought in a senior salesman (Rick) to manage recovery. The trend suggests inconsistent crew vetting rather than systematic improvement.

Praised for
  • responsive account managers
  • punctual arrival and speed
  • competitive pricing
  • reliable for high-volume operations
Watch-outs
  • inconsistent installation quality
  • uneven crew performance
  • material and color mismatches
  • follow-up repairs unsuccessful
punctualresponsivefair-pricingshoddy-installationon-time-completionprofessional-crew
Best for: apartment communities and property managers managing high job volume needing reliable scheduling
Think twice if: installation crews vary in quality and care; request named installers (Alejandro, Rick) if available to reduce risk of lifting or mismatched floors

Strengths

  • responsive account management
  • punctual crew arrival
  • handles high-volume multifamily work
  • competitive pricing vs. warehouse competitors

Worth knowing

  • Account managers Anthony, Rick, Amanda, Rob, Brad praised for responsiveness and customer service
  • Installer Alejandro (Zamu Flooring) repeatedly requested for quality work
  • Problem installer Oscar noted for poor conduct; company reportedly removed him after complaint
  • Multifamily/remediation sector reports high reliability; residential sector has mixed install results

What reviews say by service

Tile & Stone Flooring
Installation quality inconsistent; one carpet/LVP job suffered lifting and color mismatch on first attempt, second repair crew failed to resolve
vinyl-laminate-flooring
Installers vary; one LVP project lifted and required rework; others completed successfully with fast turnaround
carpet-installation
Mixed results; praised for speed and care on some jobs, but one carpet install deemed worst quality customer had seen

How it compares

  • Rated 4.3 against a 4.75 average across the 97 tile & stone flooring businesses listed here.
  • Has more Google reviews than 43% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 69
Review volume 59
Review recency 94
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
17
4
1
3
1
2
0
1
3

Common questions

Do they work with property managers on rush move-ins?
Yes. Reviewers managing apartment communities report the company accommodates rush dates and high-volume scheduling, often pulling through on short notice.
Can I request a specific installer?
Installer Alejandro is named in reviews as reliable. Rick (salesman) also coordinated successful crew reassignment when a prior install failed, suggesting requests may be honored.
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Last updated 2026-07-25