All 17 Google reviews are five-star. Customers praise the speed of work (one reviewer reported completion in a single day), responsive communication, and professional crew behavior. Pricing comes up as reasonable for the quality delivered, and the team is noted for respecting homes during installation and explaining options clearly during the consultation.
All three reviews from the past four years report serious failures: missed appointments with hours of silence, work left unfinished, damage to property (refrigerator dents), and refusal to answer calls or provide insurance details. The owner Juan and crew member Rojelio were described as unreliable and unprofessional.
Perfect 5-star record across 10 reviews. Clients highlight expert tile and stone work, fast turnaround, and personable service. Long-term customer base and consistent referrals suggest reliability.
Every reviewer across 20 recent five-star reviews praised Premium's team for being on-time, skilled, and communicative, from showroom to project completion. Standouts include Sara's patient material selection help, Andrew's transparent invoicing and project management, JR's detail work on challenging jobs, and owner Fabiano's hands-on problem-solving during complex builds and hurricane restoration. The business handles tile, hardwood, vinyl, laminate, and carpet installation alongside full kitchen and bathroom remodeling. Their online customer portal keeps clients updated without surprises. Multiple reviewers noted competitive pricing for the quality offered, and staff went the extra mile on unexpected issues without overcharging.
Last updated 2026-07-25